Contact information

Last updated: 2/13/2026

If you have any questions about your order, our products, or need assistance, please contact us at: support@novuhome.com 

We aim to respond to all inquiries within 1–2 business days. Response times may be longer during weekends, holidays, or periods of high message volume.

When contacting us about an order, please include your full name, order number, and a brief description of the issue so we can assist you as quickly as possible.

Customer support is available Monday through Friday. We may have limited availability on weekends and holidays.